Favorite Grandson LLC

Tech help that feels like family.

Patient, judgment-free tech support, AI guidance, and digital assistance for seniors and busy adults, delivered in-home or remotely by a team that genuinely cares.

Serving Central Florida and surrounding areas · Remote sessions available nationwide

Who We Help

For seniors & non-techy adults
We provide calm, patient assistance with phones, tablets, computers, apps, email, accounts, passwords, Wi-Fi, and everyday technology, all at your pace and in simple, friendly language.For busy adult children
We take the tech burden off your shoulders. Our team supports your parents or loved ones with consistent, trustworthy help so you aren’t stuck troubleshooting devices, scams, or confusing digital tasks.

Our services

01

Tech Help & Digital ConfidenceWe help with new device setup, account access, email issues, password recovery, organizing photos and apps, securing devices, scam and virus checks, and fixing "weird tech problems."

02

Major Purchase & Booking AssistanceWe guide you through booking Uber/Lyft, Airbnb and hotel stays, online shopping, flight searches, and big purchases — helping you compare options, read reviews, and avoid fake or risky sites.

03

AI for Everyday LifeWe teach you how to safely use AI tools like ChatGPT, to save time, write messages, organize information, avoid scams, and simplify daily life without confusion or overwhelm.

04

Bitcoin & Crypto EducationWe offer a premium guided introduction to Bitcoin and digital money in plain English: Clear, friendly and strictly educational. We teach you how to protect yourself, and what scams to avoid.

The Tech Confidence Plans

Ongoing digital care for seniors and families who want consistent peace of mind.

Tier 1: Essentials – $97/month•1 in-home or virtual session per month (60 minutes)•Unlimited quick calls/texts for minor issues•Priority scheduling•Monthly device safety check (updates, scams, security review)Tier 2: Plus – $147/monthEverything in Essentials, plus:•2 sessions per month•Quarterly device cleanup & performance review•Brief family summary updates (email or phone)•Light digital admin help (online orders, forms, printing)Tier 3: Concierge – $247/monthEverything in Plus, plus:•Up to 4 sessions per month (weekly visits)•On-call support for urgent issues (within reasonable hours)•Setup help for any new device•Full “digital caretaker” role: logins, backups, scam prevention, and ongoing device health

*These plans are designed for families who want a trusted, long-term tech partner, not just a one-time fix.

₿itcoin Education Session

A guided, beginner-friendly introduction to modern digital money.

What You Get (1-Hour Session)
• 40-minute structured explanation of Bitcoin and digital money
• 15-minute Q&A for your questions
• 5-minute recap with clear next steps
• Take-home materials (printed or digital), including:
- beginner safety checklist
- simple glossary of terms
- scam-avoidance guide
- wallet basics & best practices
- links to safe learning resources

What You’ll Learn
• What Bitcoin actually is, in plain English
• Why it was created and what problem it tries to solve
• How transactions and the network work
• Why Bitcoin is considered secure
• Bitcoin vs. “crypto” — key differences
• Wallets, keys, backups, and self-custody basics
• How to avoid common scams and mistakes
• How to think long-term and responsibly about digital money

Bring a Friend!
We offer private small group priced sessions so families and friends can learn together.

Our Expertise
Our team brings over a decade of experience studying, using, and teaching Bitcoin and digital assets. We have spent thousands of hours studying digital assests in order to put together this program together so you don't have to.

Pricing
• 1-on-1 session: $160
• 2-person session: $250
• 3-person group: $300

How It Works

Step 1: Tell us what you needShare what's going on: A device issue, new device purchase, scam concerns, online accounts, online tasks or booking, AI Help, or a Bitcoin education.Step 2: Choose in-home or remote supportWe schedule a convenient time and let you know what we’ll cover and how long it will take.Step 3: We Fix It and Build Your ConfidenceWe solve the problem and explain what we’re doing in clear language, so each session leaves you or your loved one more confident and less dependent on random help.

Why “Favorite Grandson”?

At Favorite Grandson our team is built around a simple belief: technology should feel empowering, not stressful. After 17 years of helping people with devices, accounts, Wi-Fi, scams, apps, and more recently AI tools, and digital money, we saw how often people feel embarrassed or overwhelmed asking for help.I created Favorite Grandson LLC to change that.We show up with the patience, respect, and care you’d expect from family. Without judgment, pressure, or confusing tech talk.

  • No unnecessary add-ons

  • No rushed visits

  • No overwhelming explanations

  • No guilt or frustration

  • Just patient, practical support that makes everyday technology easier and safer.

Joe Rhein ~ Founder

Frequently Asked Questions

Can you work with my parents if I’m not local?
Yes. Many services can be handled through video calls and remote sessions. For in-home visits, we currently serve Vero Beach, Sebastian, and nearby areas.What if my loved one is nervous or embarrassed about technology?
That’s exactly who we’re here for. We move at their pace, never rush, and never make anyone feel silly for asking questions.Can we switch or cancel a Tech Confidence Plan?
Yes. Plans can be adjusted or canceled with notice. We’ll always recommend the level of support that actually makes sense for your family.
Are your Bitcoin sessions financial advice?
No. They are strictly educational. We explain how things work, how to stay safe, and what to watch out for. You always remain in full control of your financial decisions.
Do you store or keep my passwords?
No. We never store, save, or record your passwords.
We help you create a secure system you control, such as a password manager or a written backup method, depending on what you're comfortable with.Are my accounts safe if you help me log in?
Yes. We only guide the login process. We don’t keep or store access to any of your accounts.
Once we’re done, you remain the only person with full control.
How do you protect my privacy during sessions?
We never record, store, or take photos of your personal information. All work is done in real time, with your full knowledge, directly on your device. Your privacy and trust come first.
Can you help me recognize scams or fake messages?
Absolutely. We review suspicious texts, emails, pop-ups, or phone calls with you and teach you how to spot red flags so you feel more confident moving forward.
What if I forget a password again later?
We’ll help set up a system that makes resetting or recovering your passwords much easier in the future — no panic, no frustration.

Ready for your Favorite Grandson session?

Call, text, or send us a message below. A team member will respond with availability and next steps.

📞 Call or Text: (321)754-0777
✉️ Email: [email protected]

© 2025 Favorite Grandson. All rights reserved.
Bitcoin & AI sessions are educational only and not financial advice.